Privacy policy

SCOPE OF NOTICE

Please read this privacy notice (“Notice”) carefully to understand our policies and practices of the Vision Manpower PTE LTD regarding your Personal Data (as defined below). This Notice applies to individuals who interact with Vision Manpower PTE LTD services as consumers (“you”). This Notice explains how your Personal Data are collected, used, and disclosed by the Vision Manpower PTE LTD (“Vision Manpower PTE LTD”, “We”, “Us”). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.

“Personal Data” refers to data, whether true or not, about an individual who can be identified from that data, or from that data in combination with other information to which the We may have access. This includes data that would identify an individual (e.g. name, residential address, personal email address, mobile telephone number or NRIC number.)

This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, apps, third party networks, Consumer Engagement Service, points of sale and events. Please note that We might aggregate personal data from different sources (e.g. websites, offline events). As part of this, We combine Personal Data that were originally collected by different Vision Manpower PTE LTD entities or Vision Manpower PTE LTD partners. Please see Section 9 for further information on how to object to this.

By using our websites, applications or by otherwise giving Us your personal information you are accepting the practices describes in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use our websites, applications or give Us any of your personal information. We reserve the right to make changes to this Privacy Notice at any time. Any changes will be posted in this Notice, so, We encourage you to regularly review this Notice to make sure you are aware of any changes and how your Personal Data may be used and disclosed. This Notice can change from time to time (see Section 10).

This Notice provides important information in the following areas:

SOURCES OF PERSONAL DATA
PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
PERSONAL DATA OF CHILDREN
USES MADE OF YOUR PERSONAL DATA
DISCLOSURE OF YOUR PERSONAL DATA
RETENTION OF PERSONAL DATA
STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA
ACCESS TO YOUR PERSONAL DATA
CHANGES TO OUR NOTICE
DATA CONTROLLERS & CONTACT

1. SOURCES OF PERSONAL DATA

This Notice applies to Personal Data that We collect from or about you, through the methods described below (see Section 2), from the following sources:

Vision Manpower PTE LTD websites. Consumer-directed websites operated by or for Vision Manpower PTE LTD, including sites that We operate under our own domains/URLs and mini-sites that We run on third party social networks such as Facebook (“Websites”).

Vision Manpower PTE LTD mobile sites/apps. Consumer-directed mobile sites or applications operated by or for Vision Manpower PTE LTD, such as smartphone apps.

E-mail, text and other electronic messages. Interactions with electronic communications between you and Vision Manpower PTE LTD.

Offline registration forms. Printed or digital registration and similar forms that We collect via, for example, postal mail, in-store demos, contests and other promotions, or events.

Advertising interactions. Interactions with our advertisements (e.g., if you interact with on one of our ads on a third party website, we may receive information about that interaction).

Data We create. In the course of our interactions with you, we may create Personal Data about you (e.g. records of your purchases from our websites).

Data from other sources. Third party social networks (e.g. such as Facebook), advertising networks (e.g. such as Google), messaging apps (e.g. such as WhatsApp), market research (if feedback is not provided on an anonymous basis), third party data aggregators, Vision Manpower PTE LTD promotional partners, public sources and data received when we acquire other companies.

2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

Depending on how you interact with Vision Manpower PTE LTD (online, offline, over the phone, etc.), We collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to Us that would allow Us to contact you, such as your name, postal address, e-mail address, social network details, or phone number.

Demographic information & interests. Any information that describes your demographic or behavioural characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g. postcode/zip code), favourite products, hobbies and interests, and household or lifestyle information.

Information from computer/mobile device. Any information about the computer system or other technological device that you use to access one of our Websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a Vision Manpower PTE LTD website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Websites or newsletters, We use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies and web beacons, and is also collected through the use of third party tracking for analytics and advertising purposes. For further details please see Section 4.

Market research & consumer feedback. Any information that you voluntarily share with Us about your experience of using our products and services.

Consumer-generated content. Any content that you create and then share with Us on third party social networks or by uploading it to one of our Websites or apps, including the use of third party social network apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content. Where permitted, We collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third party social networking.

Third party social network information. Any information that you share publicly on a third party social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with Us. Examples include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third party social network profile information (or parts of it) every time you download or interact with a Vision Manpower PTE LTD web application on a third party social network such as Facebook, every time you use a social networking feature that is integrated within a Vision Manpower PTE LTD site (such as Facebook Connect) or every time you interact with Us through a third party social network. To learn more about how your information from a third party social network is obtained by Vision Manpower PTE LTD, or to opt-out of sharing such social network information, please visit the website of the relevant third party social network.

Calls to Vision Manpower PTE LTD Communications with a Vision Manpower PTE LTD can be recorded or listened into, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Payment card details are not recorded. Where required by law, you will be informed about such recording at the beginning of your call.

3. PERSONAL DATA OF CHILDREN

We do not knowingly solicit or collect personal data from children below the age of 13. If we discover that we have unintentionally collected personal data from a child below 13, we will remove that child’s personal data from our records promptly. However, Vision Manpower PTE LTD may collect personal data about children below the age of 13 years of age from the parent or guardian directly, and with that person’s explicit consent.

We also do not knowingly solicit or collect personal data from children under the age of 18 for the specific purposes of marketing communications.

4. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

Cookies/Similar Technologies. Please see our Cookie Notice to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.

Log Files. We collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically, and help Us to troubleshoot errors, improve performance and maintain the security of our Websites.

5. DISCLOSURE OF YOUR PERSONAL DATA

In addition to the Vision Manpower PTE LTD entities mentioned in the data controllers & contact section (see Section 11), We share your Personal Data with the following types of third party organisations:

Service providers. These are external companies that We use to help Us run our business (e.g. order fulfilment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, CRC, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they have been requested to carry out, based on our instructions, and are required to keep your Personal Data secure in accordance with applicable laws.

6. RETENTION OF YOUR PERSONAL DATA

In accordance with applicable laws, We will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Section 5 above) or to comply with applicable legal requirements.

7. DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

We use appropriate measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third party social networks.

People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected (e.g. our staff in charge of consumer care matters will have access to your consumer record).

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites/apps.

Measures We expect you to take. It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website/app.

Transfer of your Personal Data. We may need to transfer your Personal Data between members of the Vision Manpower PTE LTD group of companies, and to third parties as noted in Section 5 above, in connection with the purposes set out in this Privacy Notice. For this reason, We may transfer your Personal Data to other countries that have different laws and data protection compliance requirements from those that apply in Singapore.

8. YOUR RIGHTS

Access to Personal Data. You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by sending Us an e-mail at Enquiry@visionmanpower.com. If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you can (i) request the deletion, portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of your Personal Data; and (iii) revoke consent to any of our data processing activities.

Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our Websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note that We require our registered consumers to verify their identity (e.g. login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorised access to your account.

9. CHANGES TO THIS NOTICE

If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.

10. DATA CONTROLLERS & CONTACT

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact our Data Protection Officer via email at: enquiry@visionmanpower.com